Privacy Policy
Last updated: June 2026
SOUTHSTART PTY LTD (ABN to be confirmed) ("SOUTHSTART", "we", "us") runs the SOUTHSTART festival and related programs. We respect your privacy and handle your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what we collect, why, and the choices you have.
Information we collect
We only collect what we need. Depending on how you interact with us, that may include:
- Your name and email address when you join our mailing list or register your interest in an event.
- Any additional details you choose to give us when you contact us, apply, or buy a ticket (for example, your role, company, or dietary requirements).
- Basic, non-identifying analytics about how our website is used.
How we collect it
We collect information directly from you - through forms on this website, when you email us, or when you attend or apply to one of our events. We don't buy or harvest personal information from third parties.
How we use it
We use your information to keep you informed about SOUTHSTART events and programs you've expressed interest in, to respond to your enquiries, to run and improve our events, and to meet our legal obligations. We will only send you marketing communications where you've opted in, and every email includes an easy way to unsubscribe.
Who we share it with
We don't sell your personal information. We share it only with trusted service providers who help us operate - for example, the platforms we use to store contacts and send email (such as Airtable and our email provider) - and only so they can perform those services for us. We may also disclose information where required by law.
How we store and protect it
Your information is stored on reputable cloud services and protected with reasonable technical and organisational safeguards. Some of these providers may store data outside Australia; where that happens, we take reasonable steps to ensure your information is handled consistently with this policy.
Your choices and rights
You can ask us to access, correct, or delete the personal information we hold about you, and you can unsubscribe from our emails at any time. To make a request, just email us and we'll action it promptly.
Cookies and analytics
Our website may use cookies and privacy-respecting analytics to understand how the site is used so we can improve it. You can control cookies through your browser settings.
Changes to this policy
We may update this policy from time to time. The latest version will always live on this page, with the date it was last updated shown above.
Contact us
Questions about your privacy, or a request about your information? Email us at [email protected].